Help/FAQ
Account Settings
Managing the daily details of my TicketMaster - Match.comaccount.
Click on a question below to view the answer to that question.
-
Q.
How do I change my username / password?
- Q.
How do I change my username / password?
-
A.
Click Account Settings in the top menu bar, then simply edit the sign up information in your account settings.
<<
hide this answer
-
Q.
How do I update my sign up information?
- Q.
How do I update my sign up information?
-
A.
Click Account Settings in the top menu bar, then select Sign up information from the list. This allows you to update your username, password, email address, gender and more.
<<
hide this answer
-
Q.
What is TicketMaster - Match.com by Mail?
- Q.
What is TicketMaster - Match.com by Mail?
-
A.
111 The perfect way to receive your matches - straight from us to your inbox! We'll send your latest matches to you as often as you like. It's a great time saver and an easy way to receive the matches you're looking for!
<<
hide this answer
-
Q.
How do I resign from TicketMaster - Match.com?
- Q.
How do I resign from TicketMaster - Match.com?
-
A.
To resign your membership or subscription, visit your account settings and select Resignation.
<<
hide this answer
-
Q.
How do I check subscription status?
- Q.
How do I check subscription status?
-
A.
To check subscription status, click Account Settings in the top menu bar and select Subscription status from the list.
<<
hide this answer
-
Q.
How do I change my password?
- Q.
How do I change my password?
-
A.
To change your password, Click Account Settings in the top menu bar and select Sign up information.
<<
hide this answer
-
Q.
How do I change my email address?
- Q.
How do I change my email address?
-
A.
To change your email address, click Account Settings in the top menu bar and select Sign up information from the list .
<<
hide this answer
-
Q.
What is the status of my subscription?
- Q.
What is the status of my subscription?
-
A.
Click Account Settings in the top menu bar, and then simply select Subscription Status from the list.
<<
hide this answer
-
Q.
How do I block a member from emailing or winking at me?
- Q.
How do I block a member from emailing or winking at me?
-
A.
Visit the member’s profile, and click on the "Block from winks and emails" link below the photo. Then Click the red Block button
<<
hide this answer
-
Q.
How do I make changes to my TicketMaster - Match.com by Mail?
- Q.
How do I make changes to my TicketMaster - Match.com by Mail?
-
A.
Visit your TicketMaster - Match.com by Mail page and follow the easy directions.
<<
hide this answer
-
Q.
How do I specify which matches appear in my TicketMaster - Match.com by Mail?
- Q.
How do I specify which matches appear in my TicketMaster - Match.com by Mail?
-
A.
To ensure you receive the best matches possible, be sure your profile's description of who you'd like to meet is accurate. Also save your favorite searches, and when prompted, choose to include them in your TicketMaster - Match.com by Mail. Click here to change your preferences for TicketMaster - Match.com by Mail.
<<
hide this answer
-
Q.
How do I turn off TicketMaster - Match.com by Mail?
- Q.
How do I turn off TicketMaster - Match.com by Mail?
-
A.
Visit your TicketMaster - Match.com by Mail page and select how often you want to receive your matches. In this case, select "Do not send me TicketMaster - Match.com by mail" button. Then click Save.
<<
hide this answer
-
Q.
How do I turn on / off auto sign in?
- Q.
How do I turn on / off auto sign in?
-
A.
You may turn on / off this feature at any time. Click Account Settings on the top menu bar and then select auto sign in from the list. Turn sign in On /Off by clicking the appropriate radio button and then Click the red Go button.
<<
hide this answer
-
Q.
How do I stop someone from emailing me?
- Q.
How do I stop someone from emailing me?
-
A.
To stop someone from emailing you, select Account Settings from the top menu bar and select Blocking from the list. Enter the username of the person you don't want to receive email from and then click the red Block button.
<<
hide this answer
-
Q.
How do I manage my email preferences?
- Q.
How do I manage my email preferences?
-
A.
You are in complete control of the emails you receive from TicketMaster - Match.com. To change your preferences, click here. Then select the emails you wish to receive from TicketMaster - Match.com.
<<
hide this answer
